Policies

Shipping Policies:

Please make sure your shipping address is correct at checkout. Packages are shipped to the address you provide at checkout. Orders are not refunded for lost or undeliverable packages due to an incorrect address being provided. Once your order has shipped, we are unable to redirect your package. 

If you are an international customer, please know your country's laws pertaining to the types of products you are ordering. You are responsible for following your local laws. We are not responsible for any lost, delayed, or confiscated packages.

Broken Items & Returns:

If you have any broken items, please reach out to us within 7 days of receiving your order. We will replace or refund any broken or damaged items as soon as possible. 

If you are unhappy with any of the items in your order, please reach out to us within 7 days of receiving your order. You will be responsible for returning your products to us, including shipping fees. Once we have received your return, and checked conditions of the products, we will begin processing a refund.

If you are an international customer, we are unable to process any refunds. All international sales are final. 

Privacy:

Privacy matters! Shopify has SSL certificates, and will protect you and your information. Mz. Jones' Curio will not sell, transfer, or use your information for anything other than processing your orders.